Seven Hills Software LLP ("Seven Hills," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.
1. Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Contact Information: Information you provide when contacting us for support
- Payment Information: Billing details processed securely through our payment providers
- Content: Any content you create, upload, or share through our services
Information Collected Automatically
- Usage Data: How you interact with our services, features you use, and actions you take
- Device Information: Browser type, operating system, and device identifiers
- Log Data: IP address, access times, and pages viewed
- Cookies: Small data files stored on your device to improve your experience
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
3. AI and Data Processing
Several of our products use artificial intelligence and machine learning to provide their core functionality. When you use AI-powered features:
- Your input data is processed to generate outputs (e.g., SVG designs in CutMagic, content in StoreBlog)
- We may use anonymized and aggregated data to improve our AI models
- We do not use your personal content to train AI models without your explicit consent
- AI processing is performed on secure servers with appropriate safeguards
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who perform services on our behalf (hosting, payment processing, analytics)
- Platform Partners: When you use our Shopify apps, certain data is shared with Shopify as required for app functionality
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data centers with physical security measures
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request your data in a portable format
- Opt-out: Opt out of marketing communications
To exercise these rights, please contact us at hello@sevenhillshq.com.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our services
- Improve our products and marketing
- Provide analytics (we use Google Analytics)
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our services.
9. Third-Party Services
Our services may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website or through our services. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Seven Hills Software LLP
Technology Business Incubator
Thiagarajar College of Engineering
Madurai, Tamil Nadu — 625015
Email: hello@sevenhillshq.com
Your privacy matters to us. We are committed to being transparent about how we collect and use your data, and to keeping your information safe.